Artificial intelligence (AI) chatbots are increasingly being used by people to do everything from answering and summarizing emails and texts the recipient never reads to deciding on travel itineraries ...

I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...

Today’s “large language models” like ChatGPT don’t have the training to act in users’ best interest, but an MIT professor hopes to teach them how.

The MarketWatch News Department was not involved in the creation of this content. Report also sounds the alarm on insufficient planning for systems outages, substandard medical products, missed ...

(KTLA) – A new social network created specifically for AI chatbots has sparked strange – and potentially alarming – behavior among the bots interacting there. According to The Washington Post, citing ...

We need to better understand how LLMs address moral questions if we're to trust them with more important tasks.

Credit: Getty Images Experts weigh in on the increasing use of AI chatbots in mental health treatment, sharing insights on the ways they may be effective, or not, in clinical practice. As the ...