LONDON and NEW YORK, March 19, 2019 /PRNewswire/ -- Conversocial, the leading digital customer experience platform, is acquiring Assist, pioneers in messaging automation, to offer scalable, ...
Micah Solomon: What was the spark behind the Conversocial customer support platform? Joshua March, CEO, Conversocial: I came to realize that, as communication shifts to smartphones, social media, and ...
NEW YORK and LONDON, June 28, 2019 /PRNewswire/ -- Conversocial, the leading digital customer care platform, today announced that Ido Bornstein-HaCohen was promoted to CEO to further the company's ...
Conversocial, the U.K.-headquartered social customer care platform, has acquired Silicon Valley startup HipMob. The Y Combinator alumnus had developed an integrated live chat platform for websites and ...
Naysayers of ‘Silicon Roundabout’ (or Tech City, to use its UK Government-sanctioned name) can certainly point to some of the giddy PR surrounding the area as evidence of hype. But when you join up ...
Conversocial, one of the leading customer experience platforms, has announced support for Apple’s Business Chat service today. This means that brands using Conversocial for customer support can now ...
NEW YORK--(BUSINESS WIRE)--Conversocial, a Facebook Marketing Partner, has teamed up with Hyatt, a leading global hospitality company, to integrate with Facebook’s Messenger app as a new channel for ...
Verint has acquired Conversocial for $50 million, enabling it to enhance its customer engagement platform with additional social and messaging channels and conversational artificial intelligence. The ...
NEW YORK and LONDON, Nov. 2, 2017 /PRNewswire/ -- Conversocial, the leader in social customer care, today unveils the next-generation in social customer care with new workflow, intelligence and ...
The integration of HipMob’s technology will allow Conversocial to serve customers who prefer web-based chat channels and in-app messaging on mobile devices. Conversocial’s customer care agents will be ...
SAN DIEGO--(BUSINESS WIRE)--Gartner Customer 360 Summit: Conversocial has released new features in its enterprise social customer service platform that upgrade the industry in how companies can ...
LONDON and NEW YORK, Aug. 8, 2019 /PRNewswire/ -- Conversocial, the leading customer service platform built for messaging channels, today announced that Iskandar Najmuddin has joined the company as ...