The image that the FTX sought to portray as the customer-focused leader of the digital age was a "mirage," stated CEO and Chief Restructuring Officer of the FTX Debtors John J. Ray III on Monday. FTX ...
Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Delivering an amazing customer experience starts at the top with ...
It’s that time of year when enterprise sales organizations start creating account plans. My own company FinListics recently surveyed 65 enterprise sales and enablement leaders and field sellers, ...
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