Insurers will prioritize customer experience in the coming year as declining customer satisfaction reveals the need to focus on retaining clients. That was among Forrester’s predictions for the ...

It’s been a tough few months for Target. Or at least that's how CEO Brian Cornell described it in an email to employees in early May. In the email, which Target shared with Retail Dive, Cornell ...

Customer satisfaction with mortgage servicers has plummeted this year, with an average satisfaction score that’s now much lower than the typical score for mortgage originators. That’s according to J.D ...

2025 QSR Reputation Ranking ranks the 10 QSRs with the best reputation among customers based on reviews of food, service and value SAN DIEGO, CA / ACCESS Newswire / October 29, 2025 / Chatmeter, the ...

TORONTO--(BUSINESS WIRE)--Persistently high incidence of revolving debt and deteriorating financial health 1 have started to affect the way credit cardholders in Canada use their cards. According to ...