AI trends (and terms) that affect business. Digital Labor, Agentic Lifecycle, AI Tokenomics, Forward Deployed Engineering, ...

After years of being asked to "do more with less" and putting ambitious growth plans on hold, business leaders and entrepreneurs suddenly face a more encouraging prospect: a limitless digital ...

To receive tech updates in your inbox, sign up to the newsletter ARPU. The traditional vision of a company powered solely by human employees is rapidly becoming outdated, according to Salesforce CEO ...

Agentforce 2.0 features enhanced reasoning and data retrieval to deliver precise answers and orchestrate actions in response to complex, multi-step questions Customers like Accenture, The Adecco Group ...

The future of work just arrived. OpenAI launched ChatGPT Agent Thursday, marking a pivotal moment in artificial intelligence evolution. This isn’t just another AI chatbot. This is the beginning of ...

Agentic AI is the standard-bearer for digital labor – autonomous AI agents that perform tasks for knowledge workers so organizations could do more with fewer people. Built using large language models ...

On Tuesday, May 5, Salesforce announced new research findings: 86% of the 200 surveyed chief human resource officers (CHROs) said that integrating digital labor alongside their existing workforce will ...

If Don Draper from “Mad Men” was quintessentially, at his deepest self, an ad man, then Salesforce CEO Marc Benioff is likewise a sales guy. Lately he’s been selling — or more like singing the gospel ...

Salesforce Inc. is targeting retailers with its latest artificial intelligence innovations announced today, including a customized version of the Agentforce platform and a new product called Retail ...

'We think it's a way for us to be able to scale without necessarily adding a ton of headcount,' Alvarez Technology Group CEO Luis Alvarez said. When one of Alvarez Technology Group’s dispatchers ...

“Companies are looking for ways to automate,” says Jay Bhatty, CEO and founder of NatGasHub.com, a company that provides automation software to clients in the oil and gas industry. “People often talk ...