Across the United States, a quiet shift is underway in the way local governments answer the phone. Non-emergency calls that ...

Forbes contributors publish independent expert analyses and insights. Geri Stengel writes about the success factors of women entrepreneurs. Shanel Fiends, founder and CEO at MD Ally at a U.S. Mayor’s ...

The Brazos County Emergency Communications District has been periodically testing out a new artificial intelligence system to answer non-emergency 911 calls wit ...

California is in the midst of a massive overhaul of its aging, landline-based 911 emergency call system, with project leaders promising the ground-breaking “Next Generation 911” (NG911) network will ...

A 911 outage is a disruption in emergency call services where individuals are unable to reach dispatchers by dialing 9-1-1. Alternatively, a 911 outage can be a situation where calls connect without ...

Camden Door Controls is pleased to announce the release of the new CX-WEC12-TS and CX-WEC13-TS Emergency Call Systems, ideal for universal restrooms with or without low-energy door operators. CX-WEC ...

Starting today, the Phoenix Police Department will begin using artificial intelligence to answer non-emergency calls – joining departments in several other states across the country in adopting the ...

There will be a partial roll-out of the unified 911 emergency call system in July, according to the Department of Interior and Local Government. In a press briefing on May 26, DILG Sec. Jonvic Remulla ...

Dramatic drop in use and issues maintaining call boxes cited for system's end. Call box system cost $350,000 to $400,000 a year. Funds will be used for other programs like free roadside assistance and ...