Big design firms such as IDEO and Smart Design have made millions on their “design thinking” and “human-centered design process.” Which is good for them, but doesn’t necessarily teach you how to crib ...

Like improv, experience design is an action sport, best done by a committed and crazy band of folks who are purposefully creating the new. And like improv, experience design can be delightful for the ...

After a two-hour improv workshop at the Museum of Design Atlanta (MODA) last week, a group of design professionals may be able to roll with their clients' punches a whole lot better. MODA welcomed ...