Intercom, a customer messaging platform, has released Messenger, a new tool designed to streamline workflows and connect with third-party platforms to provide buyers with all the information they need ...

With the only fully customizable, fully configurable Messenger on the market and new messenger-first support ticketing, Intercom helps businesses engage and support their customers in entirely new ...

A survey from fast-growing online chat provider Intercom shows businesses embracing chatbots for customer interactions - but must still keep it human Some of the fastest-growing tech companies right ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced it has joined the Intercom App Partner Program to bring sales and ...

Intercom today launched its new business messenger, a messaging platform that is designed to do much more than enable chat conversations, allowing users and customers to take actions such scheduling ...

There's no shortage of messenger products out there, but SF-based Intercom has carved out an enviable niche in the business world. Since 2011, it's quietly built a popular communications product for ...

Forbes contributors publish independent expert analyses and insights. Federico Guerrini is a reporter covering tech policy and AI. The world of business messenger is less well-known, but that doesn't ...

Ask Intercom CEO Eoghan McCabe about what he calls the “P-word,” and he’ll wince like he’s describing an overripe fruit. The native of Ireland has worked in software in San Francisco long enough now ...

Dialpad, a provider of artificial intelligence-powered communication and collaboration, has joined the Intercom App Partner Program to bring sales and support teams a seamless experience across voice ...