As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

A small business receptionist does much more than greet visitors to your office or direct incoming phone calls. A receptionist often handles deliveries, processes the mail, places outbound calls for ...