Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

Black Book Research Q4 flash survey shows health plans shifting from effort-based sourcing to KPI-backed operating models, ...

Many companies are now 5-10 years into their digital transformation journey. I have blogged for two years (here for instance) about how the journey drives companies to forge a more intimate ...

AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow.

Small and midsized CPA firms that are striving to stay independent need to avoid the potential “sand traps” that can stump their growth and eventually threaten their independence. Processing Content ...

It’s a multicloud world; we’re just living in it. Here’s how DevOps can make you successful. With the right multicloud strategy, you can embrace DevOps practices and cloud-native architectures without ...

About three years ago, Steven Adler was running the privacy consulting practice at IBM. As he talked with IBM customers, he discovered that many of the large customers had some pretty complex IT ...

Dangerous goods logistics is rapidly emerging as one of the most consequential pressure points in global trade policy. As ...

Cal OES engines prepositioned, and now responding, to the multiple fires impacting Southern California. (Photo: California Governor's Office of Emergency Services via X) In 2007, I wrote in Homeland ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

On Monday, distributed domain protocol Ethereum Name Service, or ENS, launched its own governance token in an effort to distribute voting rights for its new decentralized autonomous organization, or ...