Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

Oracle finally assumed ownership of Portal Software Wednesday, having accepted about three-quarters of the billing and revenue-management software vendor’s shares. It’s been a hard-fought battle. In ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...

The database company plans to release an upgrade to its 9iAS portal software that should let businesses customize information retrieval and free themselves from relying on IT staff. Martin LaMonica is ...

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Oracle plans to roll out new artificial intelligence capabilities within its patient portal, allowing patients to ask questions and receive plain-language explanations of diagnoses, lab results and ...

The new portal is built using foundation models from OpenAI, the maker of popular AI chatbot ChatGPT, Oracle said in a press release. The tool could be used to describe medical jargon, like explaining ...