The public sector is shifting from "imagining the possibilities" of generative AI to operationalizing it through their systems and processes to realize its value at scale. Realizing the value of ...

Public sector productivity has flatlined despite a hiring spree and record pay rises, new figures show. Government-paid employees were just 0.1pc more productive in the third quarter of last year ...

Less than 2% of public sector leaders are deploying AI across departments as security concerns and lack of clear state and ...

AI is set to revolutionize citizen services, but effective governance, private sector collaboration and strategic change management are crucial for success. Artificial intelligence is fundamentally ...

The Digital Ministry has launched a new policy to speed up the Digital Automation and Technological Advancement (DATA) adoption in the public sector as part of Putrajaya's efforts to foster a ...

Government departments across South Africa are increasingly relying on digital tools to evaluate public programs and monitor performance. This is part of broader public-sector reforms. Their aims are ...