As the CRM market warms to on-demand software, providers have begun pushing to make software-as-a-service (SaaS) more palatable for the contact center. Recently, LiveOps, a California-based virtual ...
LeadDesk, the Finland-based cloud call center software company, has announced its first funding led by Dawn Capital with participation from public fund, Finnish Industry Investment. This investment ...
EXCLUSIVE: Infobird Launches Intelligent SaaS Product WeChat Call Center: What Investors Should Know
A SaaS provider of artificial intelligence-powered and enabled customer engagement solutions in China announced the launch of a new product Monday morning. What Happened: Infobird Co. (NASDAQ:IFBD) is ...
CEO of Invoca. Seasoned digital marketing and SaaS leader with 15 years of experience bringing products to market in emerging categories. When people talk about how AI is changing the buying journey ...
André Christ is CEO of LeanIX, the SaaS platform to plan and manage the Continuous Transformation journey of Corporate IT and Product IT. In my last article, I pointed out that, as companies rely ...
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