Salesforce continues to push the AI envelope: The software giant’s latest advancement is the Einstein Copilot Studio, which will allow any Salesforce user to customize their own Einstein AI bot to fit ...

Richard Nieva is a Forbes senior writer covering technology. As generative AI continues to capture the attention of the tech world, another Silicon Valley giant is hopping into the fray. On Tuesday, ...

This article was written in collaboration with Varonis' Nathan Coppinger and Mike Smith, Distinguished Security Architect at Salesforce. It covers how Salesforce Einstein Copilot’s security model ...

Salesforce Inc. said today it’s adding new generative artificial intelligence and real-time data capabilities to its Sales Cloud, Service Cloud and Data Cloud offerings. The updates include an ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Salesforce’s Einstein GPT and Data Cloud are now available in beta in the ...

Salesforce is jumping into the AI agent world with a new service that builds on the company's Einstein platform for AI. The new Einstein Service Agent is a generative AI-powered self-service ...

AI chatbots are coming to your Salesforce applications and it looks like it'll all of them. Company executives had a lot to show off during Tuesday's Dreamforce 2023 keynote address, including major ...