Restaurants employee a variety of staff members, including hostesses, wait staff, table bussers, bartenders, food preparation professionals and cashiers. To provide a high level of quality customer ...

Working in the customer service department involves several tasks that need to be performed exceptionally. These could include answering inbound calls, figuring out the answer to a client's inquiry, ...

Indirect customer service includes all of the factors that can affect a customer's impression of your business, such as employee approachability, the design and cleanliness of your business and a ...

Customer service is a vital component of the consumption experience to any firm who wants to retain customers and grow their business. Great customer service means customers are likely to come back, ...

Most workers (70%) say they currently have the education and training they need to get ahead in their job or career. Still, a sizable share (30%) say they need more education and training. Not ...

Workday has expanded the sources it can access to determine employee skill sets, which enables employers to search worker profiles to shepherd them toward the most critical areas of their business.