Just ask Zappos CEO Tony Hsieh, who has taken the ambitious step of flattening the corporate organization of his 4,000-employee company, smashing hierarchies and prioritizing teams. This month Zappos ...

Get rid of the boss who is constantly tweaking your task list. Give that CEO the pink slip when he or she is constantly nitpicking about the sales chart. According to leadership expert and book author ...

Zappos, the Amazon-owned online retailer, confirmed with the Las Vegas Sun that 210 of its 1,503 employees — nearly 14% of the company — took a buyout deal after CEO Tony Hsieh announced the company ...

Forbes contributors publish independent expert analyses and insights. I write about leadership lessons from history’s greatest thinkers. If you’ve ever considered flattening your management structure, ...

The online shoe-seller Zappos has been experimenting with a self-management organizational structure known as Holacracy for nearly two years. But on April 30 the company plans to be fully manager-free ...

After making its move to the new downtown Las Vegas campus as part of Tony Hsieh’s Las Vegas revitalization quest, Zappos is making another radical change. By the end of 2014 Zappos will have thrown ...

Brironni Alex was so good at answering telephone calls and emails from customers at Zappos.com Inc. that the company promoted her to customer-service manager. But when the online retailer adopted a ...