I’ve worked in the fields of resilience, performance psychology and leadership science for over 20 years. In that time, my team and I have heard leaders ask one question over and over again. It’s one ...

Why do we spend millions on performance management systems that everyone—managers, employees, and executives—openly admits are broken? The answer is uncomfortable but simple. We’ve designed these ...

Human resources leaders have been trying to design the best performance management program for decades. But it's been impossible to achieve because they often assume uniform needs where there is ...

A typical performance management program measures key performance indicators (KPIs), conducts reviews and recognizes ...

It’s time to stop managing imaginary employees and start engineering real human performance. Why do we spend millions on performance management systems that everyone—managers, employees, and ...