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Logging in and out of Autotask Learn how to log in and out of your Autotask instance, troubleshoot log in issues, and find out more about passwords.

If you are the person at your company who is responsible for implementing Autotask, you are in the right place. In cooperation with your Implementation Manager, we will help you with getting your Autotask …

Searching and managing tickets Ticket lists appear on various pages throughout Autotask. Your security level will determine access to each page, but they're all managed the same way. This topic tells you …

This article provides use cases and learning resources related to the Autotask REST API. It provides a technical overview of what the REST API is and use cases for its adoption. Links to additional …

Swagger UI (external link) is a web-based application that empowers you to inspect the Autotask REST API visually. With Swagger, you can view all of the available REST entities and their functions, …

This article describes foundational concepts for querying resource data in Autotask by making GET and POST requests to the REST API. The article provides code examples and definitions, as well as links …

Autotask users manage contracts through the Contracts module. Autotask currently provides six contract types: Time and Materials, Fixed Price, Block Hours, Retainer, Incident, and Recurring Service.

This article describes the purposes and uses cases of webhooks for Autotask's REST and SOAP APIs.

You can use the commands described here to access functionality for a variety of entities within Autotask including Tickets, Companies, Contacts, Opportunities, Assets, and Tasks.