Official support site for Canon inkjet printers and scanners. Use an app to easily connect your printer to a computer, smartphone or tablet.

To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Use 2.4 GHz frequency band to connect to a wireless router. Match the network name …

If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. There could also be a problem with the USB cable. Replace the USB cable and retry the …

To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Use 2.4 GHz frequency band to connect to a wireless router. Match the network name …

If an error occurs in printing, for example if the paper runs out or jams, the Alarm lamp flashes, or the ON lamp and the Alarm lamp flashes alternately. For Windows, a support code (error number) may …

To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting …

Contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head.

If you don't know the password for your wireless router, see the wireless router manual or contact its manufacturer. If "Connected" appears, the network does not require a password.

Contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head.

Press the printer's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. Do not tilt the printer when moving it since the ink may leak out. When …