PPL is the statewide fiscal intermediary for CDPAP. If your previous FI is a CDPAP facilitator, they can help you, but you will still need to switch to PPL as the FI.

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PPL offers sessions to help CDPAP consumers and personal assistants understand their responsibilities in CDPAP and get answers to common questions in real time.

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Loss of independence, worries about quality of care, financial pressure, limited personal space and privacy, loneliness, emotional strain, fear of neglect or abuse, and mountains of paperwork and …

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PPL@Home is the online system personal assistants (PAs) and consumers use to register with PPL, manage their information and authorizations, and view the status of timesheets. The resources below …

View below to see where our partners are located, what languages they speak, and how to contact them. To choose a facilitator, complete this form on the New York State Department of Health …

Find a local bill payment center and make a cash payment with your PPL account number for a $2 fee. Mail a check to the following address. Please include your bill account number or bill stub. Text "Pay" …

Do you live in PPL territory? View the list of municipalities.